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Crystal Quest W2 Chrome Faucet Mount Water Filter |  | Brand: Crystal Quest
Category: Home Improvement
Department: Water filters
Buy New: $25.00
as of 9/6/2010 06:16 CDT details
New (2) from $25.00
Seller: redeemair
Rating:  9 reviews
Sales Rank: 92151
Media: Misc.
Shipping Weight (lbs): 2.2
MPN: CQE-FM-00501
UPC: 785084005010
EAN: 0785084005010
ASIN: B000KU7ZG2
Availability: Usually ships in 1-2 business days
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| Features:
| • | Faucet Mount Filtration System is the most advanced water filtration system for healthier. | | • | Ingenious space-saving design that allows for easy access to your sink all the time. | | • | Quick & easy to install & use, attractive,convenient & removes hundreds of contaminants from water. | | • | Conveniently provides 2,000 gallons (6-12 months)* of quality water. | | • | Chrome Faucet Mount |
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| Editorial Reviews:
Product Description
Faucet Mount Filtration System is the most advanced water filtration system for healthier. Ingenious space-saving design that allows for easy access to your sink all the time. Quick & easy to install & use, attractive,convenient & removes hundreds of contaminants from water. Conveniently provides 2,000 gallons (6-12 months)* of quality water. Chrome Faucet Mount
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| Customer Reviews:
Showing reviews 1-5 of 9
 Doesn't deserve one star June 2, 2010
sue920 (New York, NY USA)
I purchased this filter (not from this seller) and it did not filter out the slightest bit of chlorine taste - which is the least I expect it to do. I thought I may have had a defective unit but I am seeing that other reviewers have had the same experience. Another reviewer claims to have tested the water and it showed no reduction of chlorine. I think this company is selling filters that don't work. Faucet mounted filters will result in a slower flow compared to a filterless faucet. It's just common sense that if the water is coming out of your faucet as fast as before you installed the filter it's not working! Switched to Culligan which works great. Seychelle pitchers also work great. Stay away from this product.
sub-par filter. November 9, 2009
Roo Roo (USA)
I've previously owned pur and brita water filtration systems. both were able to eliminate the chlorinated flavor from the water and leave it tasting like bottled water. this one however replaces the chlorine taste with a plastic taste. after a month of use we gave up on it and just ordered delivered bottled water.
Thinking of buying a Crystal Quest product? Beware! October 15, 2009
Dr. Devesh (Portland, OR)
7 out of 7 found this review helpful
Since you will also have to buy filter replacement cartridges from Crystal Quest for the life of the product, consider my review before buying.
Given the choice, I would not buy a Crystal Quest product again. This is due to the fact their Customer Service is terrible! (So is their Shipping Dep't and Quality control in my case - kind of scary!) I bought a similar product from them and it was missing parts. I called them and what followed is my worst customer service experience ever. They continuously reneged on promises made to me (several times), giving excuses when I called in (and I had to follow up myself EVERY time) such as "I asked so and so to call you" or "I was overruled by another dep't".
I am not alone - read other reviews for Crystal Quest products.
UPDATE: I ordered a water testing kit online to test the floride, chlorine, etc content of the undersink water filtering kit and cartridge I had received. Multiple tests (even at super low flow rates) revealed it DID NOT FILTER CHLORINE! (It left .25-.50 ppm of chlorine - the same as our tap water results.) Tests on my Brita filter DID filter all chlorine. So, I called customer service to explain and they kindly mailed me another filter - same result! I have sent back everything for a refund, since it does not work as intended. Who monitors these water filtering companies? I will be ordering now from a (hopefully) real water filtering company. I hope I have saved someone else the trouble of having to installing this product only to have to return it.
 Problems from the previous version corrected August 4, 2009
Robert E. Erichsen (ny)
2 out of 2 found this review helpful
I had a CQ faucet mount filter for over a year, the water has a nice clean taste and the system is sturdier than the flimsy Pur one I had before. The problem I had with it was that the rubber gasket would pop out sometimes and squirt water everywhere and the knob got loose and dribbled water after a while.
I had to order one again recently when my wife hit it with a pot by accident and the nozzle broke off. I am pleased to say that the company fixed the gasket issue by putting a protective lip over the edge so it cannot push out and the knob seems more sturdy (time will tell I guess).
All in all we are very happy with it.
P.S. the filters don't seem to last as long as they claim, probably half that but it's still longer than other brands so I'm ok with it.
Terrible Company - Zero Stars January 9, 2009
Tawny L. Greer (san francisco, ca)
3 out of 3 found this review helpful
I purchased 2 water filters for work from them for over $1000, the water came out yellow so I returned them and they are charging me for shipping and 30% restocking fee. My refund was only $445. I am a "kill them w/ kindness" type of person and the "customer service" representatives are rude and a nightmare to deal with. A $600 lesson for myself that I wouln't want anyone else to endure, please choose another company if you can!
Showing reviews 1-5 of 9
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